Application Design I / PROJECT 2: Application Design Proposal


22/10/2025 - 21/11/2025 (Week 5 - Week 9)
Daphne Lai Yu Cheng / 0366380
DST60504 / Application Design I / Bachelor of Design (Honours) in Creative Media / Taylors' University
Project 2 / Application Design Proposal


LIST/JUMP LINK

Week 5 (22/10/2025):

For this week's class activity, we were given a travelling application and sort out the features and put them into the suitable pages.

Figure 1.1 Card Sorting Acitivity


What is affinity mapping?

  • A research method designed to reveal themes and insights from large sets of qualitative data.
  • To find new connections.
Put another colour for yourself, designer.
Own notes what were u thinking about when doing that.

Make target audience more diverse.


Week 6 (29/10/2025):

This week's class activity is to create a user persona, my group selected delivery app customer as our user persona.

Figure 1.2 User Persona Activity


Week 7 (6/11/2025):

The class activity for this week is a continuation of week 6, we were to create a user journey map that contains the gain points, pain points and opportunities.

Figure 1.3 User Journey Map Activity


Week 8 (12/11/2025):

For this week's class activity, we were to create a user flow chart of the process of using a ricebowl delivery app.

Figure 1.4 User Flow Chart Activity


Week 9 (20/11/2025):



INSTRUCTIONS


Project 2: Application Design Proposal

1. Problem statement
(can take back from assessment 1)
Explain in a few words what is the problem you're solving, for which company and which users

2. Market Research summary
(can also take back from assessment 1)
Where were we on the last project? What did you decide to work on based on research?

3. Interview & Survey
How did you create your questions? What did you want to uncover or find out?
How did the live interview went? Show pictures or link to recordings of your process with users.

4. Answers (transcripts) and Affinity Mapping
Show us the interview results and how you went from audio, to text, to notes, to I statements.
Explain your thought process. How did you choose?

If you have survey data, explain the results, what is your take on them?

5. Personas (x3)
How did you create your personas, which I statements went to which personas?

Who are they?
What matters to them?
What gets in their way?
Why do they need your help?

6. User Journey Maps (x3)
Personas in action. All needs and pain points should play out in their journey map.
Identify the highest and lowest points and show some range!

What's most important here is the 3+ opportunities for every touchpoint.
Yes, for all touchpoints, no shortcuts!

7. Card sorting 2 & Sitemap
Bring back the card sorting from the market study with the features from your app and their competitors.
Add in the opportunities from your journey map into the cards
Sort & Categorize them (card sorting ;P) 

Draft a sitemap of where they would be on the tree.
What grouping are they in, what comes first?
Bold the most important features, the core ones that make your app stand out.

8. User Flow Chart
Select the persona with the most interesting opportunities, and create their flow chart.
You can base on their journey map for reference, try to add branching paths & escape routes for what goes wrong.
Keep the happy path straight!

9. Summary
Same as last presentation, give us a final slide that summarizes this assessment.
Where are we, and what is going to happen next?

Screen capture your work to illustrate the process, and explain what you found out from it!


Figure 2.1 Project 2 Presentation Slides

Link to Presentation Slides: Click here!


FEEDBACK

Week 6
Interview questions are good but try not to hint interviewees on what they are supposed to answer and rearrange the order of the questions.

Week 7
Live interview questions are alright, just that u have to dive deeper into it. Survey questions are alright to support research, but if u want to find out new stuff then its too light.


REFLECTION

Overall, this project helped me gain a deeper understanding of how to research and use that research to redesign my selected app. Creating the user personas and understanding the user journey map made it easier to see what users really need. Sorting out the opportunities and categorising them into a sitemap also guided me on what direction to take for the redesign.

The interviews and survey also gave me a variety of insights that supported my decision making throughout the project. Although there were a lot of work needed for this task, I learned the importance of doing many different steps because they helped me identify problems more clearly so I can make  better improvements to the app.

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